Enterprise Rent a Car

Rates

Rates include unlimited mileage, value added tax (VAT), damage waiver, third party liability, airport access fee and provision for one driver with the following excess:

Northern Ireland & Great Britain

GBP£600.00 for groups MBMN (A group), ECMN (B group), CCMF (C group), CDMR (D group), and IDMR (E group) SDMR (F group), ECAN (B auto), CCAR (C auto), CDAR (D auto), IDAR (E Auto) and SDAR (F auto)

GBP£750.00 for groups IVMR (MMPV), FVMR (MPV), FVAR (MPV auto), IKMN (small cargo van), SKMN (medium cargo van), and FKMN (large cargo van)

GBP£1,000.00 for groups PDAR (Small Prem Auto), LDAR (Medium Prem Auto) IFAR (Small 4x4) and FFAR (Large 4x4)

Republic of Ireland

EUR€1200.00 for groups MBMN/MBAN (A group), ECMN/ECAN (B group), CCMR/CCAR (C group), CDMR (D manual), and IDMR (E manual).

EUR€1350.00 for CDAR (D Auto), and IDAR (E Auto group). IVMR (MMPV), FVMR (MPV), FVAR (MPV auto), PDAR (SM prem) and all vans (IKMN and FKMN).

Also, EUR€1350.00 for all 23 and 24 year old drivers.

The insurance excess can be voluntarily reduced by GBP£500 (€1100) at the Enterprise Rent-A-Car branch on arrival; rates vary and will be clarified at that time. Any charges agreed do not form a part of any agreed relationship with the customer and are non refundable by Enterprise Rent-a-Car.

Airport Access Fee

Airport access fee applies to both vehicles rates and ancillary charges. All charges will be subject to this fee if a vehicle is rented from an airport location. 

 Additional Driver

The first additional driver is included in the rental price. Any further additional drivers are chargeable at GBP£5.00 (€7) per day, with a maximum cost of GBP£35.00 (€49) for each driver.

Age Requirements

Minimum rental age is 23 years old. 23-24 year olds can only rent Group A (MBMN) and B (ECMN) cars. Age 25 years and older can rent all vehicles except Full size MPVs (MPV and MPVA), small premiums (PDAR), large premiums (LDAR) and 4x4s (IFAR and FFAR).  Age 30 years and older can rent all available vehicles types. 

Young driver surcharge of GBP£30.00 (€10) per day applies to 23-24 year olds; this charge is not capped. The excess amount for young drivers is GBP£1000. There is no upper age limit.

Fuel Policy

Vehicles will be provided with a minimum ¼ tank. The customer has the option of either Fuel Pre-Purchase or to pay for used fuel on return of the rental vehicle.

Please be advised of the following information regarding Bio Diesel availability and usage in rental vehicles:

Recently some distributors (such as Morrison’s Super Market) have begun to sell a “B30 Bio diesel” product which is a 30%/70% blend, with a higher Methyl Ester content. For all vehicles on Enterprise’s fleet, use of B30 Bio diesel will invalidate the manufacturer’s warranty, and therefore any engine damage would become the financial responsibility of Enterprise Rent-a-Car and if traced, such repair costs may be passed on to customers. It is possible on some vehicles to trace via a vehicle’s engine management system or by specific evaluation at what point such a fuel has been used.

Vehicle Return Grace Period

All vehicles must be returned within 29 minutes of the collection time or an additional rental day will be charged.

One-Way Rentals

Great Britain

All rentals where the vehicle is not returned to the same location as it is collected will be subjected to a one way fee of GBP£30.00 (inclusive of all applicable taxes).

One-Way Rentals to Northern Ireland: Not Permitted.

One-Way Rentals to the Republic of Ireland: Not Permitted.

Cross Border Policy: No vehicles rented from Enterprise Rent-a-Car can be taken out of the UK mainland except for travel to Northern Ireland or the Republic of Ireland. However, the vehicle must be returned to the territory where it was rented.

There is a charge of GBP£125.00 per rental to take vehicle cross border to the island of Ireland. Please contact the local branch prior to collection of the vehicle to arrange this, with at least 48 hours notice is required to take a vehicle cross border.

Northern Ireland

All rentals where the vehicle is not returned to the same location as it is collected will be subjected to a one way fee of GBP£30.00 (inclusive of all applicable taxes). 

One-Way Rentals to the Republic of Ireland: Not Permitted. 

One-Way Rentals to Great Britain: Not Permitted.

Cross Border Policy: No vehicles rented from Enterprise Rent-a-Car in Northern Ireland can be taken out of Northern Ireland except for travel to the Republic of Ireland or to Great Britain. However, the vehicle must be returned to the territory where it was rented.

There is a charge of GBP£125.00 per rental to take the vehicle cross border to the Republic of Ireland or to Great Britain. Please contact the local branch prior to collection of the vehicle to arrange this, with at least 48 hours notice is required to take a vehicle cross border.

Republic of Ireland

All rentals where the vehicle is not returned to the same location as it is collected from will be subjected to a one-way fee of EUR€35.00.

To Northern Ireland: Permitted to any Enterprise location with a one-way fee of EUR€35.00

To Great Britain: Not Permitted.

Cross Border Policy: There is no charge for taking the vehicle to Northern Ireland. No vehicles rented from Enterprise Rent-a-Car can be taken off the island of Ireland except for travel to Great Britain, where there is a charge of EUR€100.00.

All vehicles must be returned to the territory where they was rented. Please contact the local branch with at least 48 hours notice prior to collection of the vehicle to arrange this..

Extension of Rentals

Should the renter need to extend the length of the rental, please contact Crystal Travel & Tours, Inc. to extend the vehicle on the renter's behalf.

License Requirements

All drivers must hold a full, valid driver's license.

For non-UK licences: An international driving permit is required with all non-European licences if the driving licence is written in a language or characters different to those of the renting country. Even when an international driving license is required, a domestic licence must be provided.

A passport must also be produced if the driver is not a UK resident. UK residents that hold a non-EU license may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.

A renter holding a non-UK licence must produce a full valid passport at the time or rental and the reservation name must match the name on the driving licence.

Holders of any licence that does not show the current address must also produce proof of current address in the form of a current credit finance agreement, current utilities bill, or current bank statement from the last 3 months.

DVLA Check: GBP£5.00 paid locally. Customers are only charged this fee when they do not have their full driving licence

All non-deplaning UK residents will need to provide at the time of rental a full driving licence and two proofs of address no less than two months old.

All UK resident deplaning customers will need to provide a full driving licence, passport, and travel documents.

All non-UK residents will need to provide at the time of rental, a full driving licence, passport, travel documents, and UK residence details whilst in the UK. 

Roadside Assistance

Emergency contact details for 24/7 roadside assistance can be found on the rental contract. Customers should call this number if required. Dependent on the circumstances, we reserve the right to not replace the vehicle and pass on specific repair/call-out charges to the customer.

Important information on Child Seats

Child seats are available at our airport locations for a cost of GBP£8.00 (€10) per day up to a maximum of GBP£56.00 (€70) per rental and must be pre-ordered at the time of booking. Customers are required to fit the child seat into the vehicle themselves.

Child seats can go one way at a cost of GBP£35.00 per rental (must be returned to Dublin Airport for ROI rentals) and have a replacement fee of GBP£130.00 (€130) each.

Navigation/GPS

GPS units are available from airport locations at a cost of GBP£10.00 per day (€10 or €50 per week) up to a maximum of GBP£100.00 per rental. GPS units have a replacement fee of GBP£170.00 (€190).

Please note that GPS units cannot go on one-way rentals.

Smoking

A smoking ban applies to all vehicles in the Enterprise Rent-a-Car fleet. Failure to adhere to the no smoking signs placed in the vehicles will be subject to a GBP£50.00 fine.

Acceptable forms of Payment

All major credit and debit cards (excluding Solo, Visa Electron, Diner's Club and all unembossed Maestro/debit/credit cards) are accepted.

On collection of the vehicle, the rental charge and a GBP£200.00 (€250) security deposit will be charged to your card. On acceptable return of the vehicle, the security deposit will be credited back. Payment is not accepted by either cash or check.

All credit and debit cards used for payment or deposit must be in the name of the renter. Premium and 4x4 class vehicles can not be rented using a debit card.

Rewrites

All customers whose rental extends beyond any 28 day period are required to bring the rental vehicle to any Enterprise branch for damage inspection and the checking of fluids, etc., in order that we maintain the highest levels of customer safety.

Congestion Charge (LONDON ONLY)

Enterprise Rent-a-Car vehicles are not exempt form congestion charges within central London. Everyone driving or parking a vehicle on public roads in the congestion charging zone will have to pay the daily charge of GBP£10.00 to Transport for London or GBP£12.00 if the charge is paid after the charging day. This payment will allow you to enter, drive around, and leave the congestion charging as many times as you wish that day. Congestion Charging operates Monday through Friday from 7:00 AM to 6:30 PM excluding public holidays.

There are no tollbooths or barriers around the Congestion Charging zone and no physical tickets or passes. Instead, technology registers the vehicle number plate on a database for all journeys within the charging zone.

The Congestion Charge can be paid beforehand, on the day of travel or the following charging day. It can also be paid for more than one day at a time by paying for a week, month, or year in one transaction. Advanced payments can be made either online at www.cclondon.com , by telephone at 0845 900 1234, by SMS text message from your mobile phone, at self service machines, selected petrol stations, selected retail outlets, BT internet kiosks, or by mail.

If the Congestion Charge is not paid as outlined above, Enterprise Rent-a-Car will be sent a Penalty Charge Notice by Transport for London. This will ask Enterprise Rent-a-Car to supply the name and address of the renter of the vehicle when the contravention occurred.

PLEASE NOTE: The (PCN) Penalty Charge Notice will be GBP£100.00. As with parking penalties, this is reduced to GBP£50.00 is payment is made within 14 days. Failure to pay the penalty charge in 28 days will result in the penalty being increased to GBP£150.00. Enterprise Rent-a-Car, by law, must provide the required information to the Transport for London.

If Enterprise Rent-a-Car is asked to supply the renter’s details to Transport for London, there will be an administration charge of GBP£25.00 for doing so applied to the renter's invoice. This is a standard administrative fee charged to all customers in these circumstances. For convenience, Enterprise Rent-a-Car will process the GBP£25.00 charge on the renter’s credit card if available.

As a reminder, the signature on the rental contract give full authorisation for applicable credit card charges to be processed by Enterprise Rent-a-Car for all traffic violations incurred during the rental.

More information about congestion charging can be found by calling Transport for London at 0845 900 1234 or by visiting the web site at www.cclondon.com.

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